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Legal and Privacy Policy

AAZV Legal Information and Privacy Policy

The American Association of Zoo Veterinarians (AAZV) respects your privacy and is committed to protecting it at all times. This online Privacy Policy explains how AAZV collects, uses, shares and safeguards information. We collect information about our users in three ways: directly from the user, from our Web server logs and through cookies and other technologies. We use the information we collect to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you.

We don't share any of the information you provide with others, unless we say so in this Privacy Policy, or at the point of submission, or when we believe in good faith that the law requires it. Before you use our various services, you should carefully review this Policy. Only submit personal information and use our services if you accept this Privacy Policy. 

If you do not want us to collect or process your personal information in ways described in this Privacy Policy, you should end this session now and refrain from using our website in the future.

Changes to the Privacy Policy

As our organization, membership and benefits change from time to time, we expect this Privacy Policy to change as well. We reserve the right to amend the Policy at any time, for any reason.  We will notify you as required by law, and indicate at the end of Policy when the latest revisions occurred.

What information we collect and how we use it

Information we collect — When you create an account to become a member on our site or choose to interact with us in other ways, you will be invited to submit certain information, which we collect in order to fulfill your expectations and anticipate your needs.  Examples include purchasing an AAZV product, applying for AAZV membership, registering for an AAZV Conference, submitting a manuscript, participating in online surveys, searching our career center, submitting questions or comments through our site, and participating in community groups. For us to function as a membership association we will need to collect certain personal information from you. The type will vary but may include name, address, phone number, birth date, billing and delivery information, email address, credit card information and other demographic information. The product or service that you seek will determine the personal information collected.  You can manage your account and contact information by logging in to your member profile. Our need and basis for collecting and processing this information is to deliver the products you purchased or requested, service your information or publication order, and other purposes listed below, toward fulfilling your needs and expectations.     

Like most modern websites, we use analytics tools that will recognize IP addresses, digital device identifiers and browsers, which help us analyze visitors’ practices and preferences. 

How we use information — We process data received about you on the legal basis of AAZV’s legitimate interests in providing our services, websites, apps and their functionality to you. Once collected, we may use your personal information for the following purposes:

  • Register you for conferences and services you have requested
  •  Process, fulfill and follow up on your orders or membership application
  • Provide access to JZWM and proceedings content
  • Answer your emails or on-line requests
  • Send information you request and verify your current information
  • Send and process surveys and online voting
  • Ensure the AAZV sites are relevant to your needs
  • Deliver AAZV services such as newsletters, meetings or event information
  • Present focused advertising that might interest you
  • Recommend content that suits you
  • Review your manuscript or grant application
  • Alert you when fresh content is posted or released
  • Invite you to join the AAZV or renew your membership

You can manage your account, limit alerts or opt-out of some or all future communications. All e-mail communications contain an “unsubscribe” option in case you want to discontinue the communication at any time. When approved vendors send emails to you, they are under agreement and limited from using your email address and other personal information for any other purpose.

With whom we may share information — The AAZV may occasionally share personal information (name, email address and/or physical address only) with veterinary medical industry companies in order to provide them an opportunity to offer products or services that may be of interest to AAZV Members and others. The AAZV must approve any mailings prior to sending, and the nature of the contacts must potentially be of use to our members.

The AAZV also occasionally engages other companies to provide limited services on our behalf including, but not limited to, processing payment card transactions, website analytics, printing, email distribution, website and systems hosting, and data storage. We only provide those companies with access to information as is required to deliver the service. They are prohibited from using that information for any other purpose. Except as described in this section, third parties may not collect personally identifiable information about your online activities over time.

Disclosure to third parties — On occasion, AAZV may disclose your personal information to a third party. Those circumstances include when:

(1) reasonably necessary to perform a service or deliver a product or publication or focus an offer specifically to you; (2) authorized by you; (3) permitted under this Privacy Policy; (4) required by statue or regulation; or (5) in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the AAZV; (b) protect and defend the rights or property of AAZV; (c) protect the personal safety of AAZV staff or members of the public in urgent circumstances; or (d) enforce the AAZV’s Privacy Policy.

Children under 13 — We do not knowingly solicit data online from or market online to children under the age of 13.

Information security — The AAZV implements security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to personal information to our employees and the AAZV’s business partners who may need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

How we safeguard information


Site security features

SSL technology and how you benefit from it — AAZV realizes the importance of security, so we've taken a number of steps to enhance the protection of personal information sent to or from AAZV over the Internet. First, we require that a "secure session" be established, using Secure Socket Layer (SSL) technology. This is done any time you supply or access information in one of our secure online areas.

User ID and password — Many areas of the site require the use of a user ID and password as an additional security measure that helps protect your information. This security measure allows AAZV to verify who you are, thereby allowing you access to your account information and preventing unauthorized access. When you have finished using a secure area of AAZV’s website, make sure you always click on the "Log Out" link which appears on every secure page. When you click on the "Log Out" link, you will be given the option to end your secure session. No further secure transactions can be conducted without re-entering your user ID and password. You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your "Back" button shows you a saved version of a previously viewed page. Caching in no way affects the security of your confidential user ID or password.

No guarantee — Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, AAZV cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services. Email messages sent to or from a website may not be secure. Confidential information should not be sent by email. Site visitors sending email accept the risk that a third party may intercept email messages.

Linking to other Internet sites

You should be aware that other Internet sites that link to the AAZV or to an AAZV email may contain privacy provisions that differ from these. We don’t control those sites or the information they collect about you. To ensure your privacy is protected, we recommend that you review the privacy statements of other Internet sites you visit

Website Hosting

Our website is hosted by YourMembership, who provides us with the online platform that allows us to manage our products and membership services to you. Your data may be stored through’s data storage, databases, and the general YourMembership application. They store your data on secure servers behind a firewall.

Transfer to the United States

If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States and that by providing your information you consent to this transfer and storage of the data in the United States.

How you can access and change information
Our commitment to your privacy includes multiple ways you reach us and inquire about the data in our possession. Contact us via the phone number at (904) 225-3275 or contact form on our website, or via email to at any time to:

  • See and receive the data we have about you, if any
  • Correct or update any data we have about you
  •  Ask us to stop using or sharing information about you
  • Ask us to delete any data we have about you; and/or
  • Opt out of some or all future communications from us

How to opt out of email — To opt out of future emails and newsletters, sign in to your member account, go to Manage Profile. In the Edit Bio section, go to Email Preferences in the account section. Or click the "unsubscribe" link at the bottom of any email or e-newsletter from the AAZV.  As long as you are an AAZV member you cannot unsubscribe from dues reminders, or notifications of by-law changes or when the voting polls are open. 

You may request access to review, update, delete or correct your information online or by contacting AAZV at (904) 225-3275, Monday through Friday from 8 a.m. to 5 p.m. (Eastern time).

May 29, 2018